277bt Privacy Policy

We collect various types of information when you register on the 277bt platform and use our services. This information falls into two main categories:

a) Information You Provide Directly

• Identity Information: Full name, date of birth, gender.
• Contact Information: Email address, mobile number.
• Account Information: Username, password (stored in encrypted form).
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay — for transaction verification purposes only).
• Identity Verification Documents: National ID (NID) or passport number — for age and identity verification purposes.

b) Automatically Collected Information

• Technical Information: IP address, browser type and version, operating system.
• Usage Information: Login time, session duration, pages visited, game activity logs.
• Device Information: Device identifier (Device ID), mobile network information.
• Cookies Information: Session cookies, preference cookies, and analytics cookies.

We collect only the information necessary to provide our services, ensure security, and meet legal obligations.

277bt uses collected information for the following legitimate purposes:

Service Delivery and Management

• Account creation, verification, and management.
• Processing deposit and withdrawal transactions.
• Activating bonuses, promotions, and VIP rewards.
• Managing gaming operations and providing technical support.

Security and Fraud Prevention

• Detecting and blocking unauthorized access to accounts.
• Conducting anti-money laundering (AML) and fraud prevention checks.
• Ensuring age verification to prevent access by minors.

Communication and Customer Support

• Notifying you of important notices, security alerts, and policy changes.
• Responding through our 24/7 Bengali live chat support and email assistance.
• Sending relevant offers and promotions based on your consent.

Improvement and Research

• Improving platform service quality and user experience.
• Statistical analysis (without revealing personal identity).

277bt never sells your personal information to third parties for commercial purposes.

277bt follows internationally recognized technical and administrative measures to protect your personal information.

Encryption and Technical Protection

• SSL/TLS Encryption: Our entire website is protected by 256-bit SSL encryption. All data transmitted between your browser and our servers remains encrypted.
• Password Hashing: Your password is never stored directly — it is kept only as a strong cryptographic hash.
• Firewall and Access Controls: Our database is protected by multiple layers of firewalls, and only authorized staff have access to limited information.

Retention Period

We retain information for as long as your account is active and for the duration required by applicable legal obligations. Even after account closure, financial transaction records may be kept for a defined period as required by law.

Response to Data Breaches

If a data breach is detected, we will notify affected users by email as quickly as possible and take corrective action.

277bt does not sell your personal information to any third party. However, limited information may be shared in the following specific circumstances:

Service Provider Partners

• Payment Processors: Minimum necessary information is shared with bKash, Nagad, Rocket, and Upay for transaction verification.
• Game Providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game software providers may receive minimum necessary information to operate their games.
• Technology Services: Cloud hosting and cybersecurity service providers — under strict confidentiality agreements.

Legal Obligations

We may be required to disclose information upon a court order from a competent court, a lawful request from an investigating authority, or as required by applicable law. Any such disclosure follows due legal process.

Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may form part of the transferred assets. We will notify you in advance in such cases.

Outside the circumstances described above, your information is not shared with any third party.

277bt uses cookies and similar technologies to improve your experience.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions, holding security tokens, and enabling the platform's core functionality. These cannot be disabled.
• Functional Cookies: For remembering your language preference, game settings, and other preferences.
• Analytics Cookies: For analyzing which parts of the site are used most (without identifying individuals).

Cookie Controls

You can disable or delete non-essential cookies through your browser settings. However, doing so may cause some platform features to not work properly.

Every user registered with 277bt has the following rights regarding their personal information:

• Access: The right to know what information we hold about you.
• Rectification: The right to request correction of any inaccuracies in your information.
• Erasure: The right to request deletion of your information under certain circumstances — though some information may need to be retained due to legal obligations.
• Restriction: The right to request temporary suspension of the processing of your information in certain cases.
• Portability: The right to receive the information you have provided in a structured format.
• Opt-out: The right to unsubscribe from promotional communications at any time.

To exercise these rights, contact us by email at: [email protected]. We will respond as quickly as possible after verifying your request, within a maximum of 30 business days.

While 277bt ensures technical protection, your role in keeping your account secure is equally important.

• Strong Password: Use a unique password combining uppercase letters, lowercase letters, numbers, and special characters.
• Keep Your Password Private: Never share your login details with anyone — our staff will never ask for your password.
• Caution on Public Devices: If you log in from a cyber café or shared device, always log out when your session is done.
• Report Suspicious Activity: If you notice unusual activity in your account, notify us immediately via live chat or email.

277bt will not be responsible for any loss resulting from sharing your login details with a third party.

277bt strictly follows a 21+ age policy. Our platform is intended only for individuals aged 21 or older.

We do not intentionally collect any personal information from individuals under the age of 21. An age verification process is conducted at the time of registration.

If we become aware that a minor has registered on our site, we will immediately close that account and delete all associated information. If a parent or guardian believes their child has used our platform, please contact [email protected] immediately.

277bt reserves the right to update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use the platform after the changes take effect, it will be assumed that you have agreed to the revised policy. If you do not agree with the changes, you may request to close your account.

We recommend reviewing this policy from time to time.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support is available on the website.

Our support team is always ready to answer all your privacy-related questions in Bengali.